Boutique Director

1 month ago


London, Greater London, United Kingdom Watches of Switzerland Group PLC Full time
Boutique Director Opportunity

We are seeking a highly skilled and experienced Boutique Director to lead our Rolex Boutique in Glasgow. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving business growth.

Key Responsibilities:
  • Lead a team of professionals in providing expert advice and support to clients
  • Ensure compliance with all Watches of Switzerland and Rolex procedures
  • Collaborate with the management team to recruit, retain, and develop talent
  • Continuously train, coach, and provide qualitative feedback to improve team engagement and performance
Requirements:
  • Significant experience in a Senior Management role within hospitality or retail – ideally within a premium/luxury brand
  • Experience of working with a CRM system
About Us:

We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering.

We have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer, and Breitling. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience.

We celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives.



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