Retail Store Supervisor

3 weeks ago


London, Greater London, United Kingdom Polonez Full time

Company Overview:
Polonez is a prominent Eastern European food retailer in Ireland, dedicated to delivering the "Taste of Home" to Eastern European communities while introducing diverse culinary experiences to the local populace.

Position Summary:
We are currently seeking a Shop Supervisor to oversee our retail operations in Belfast. In this role, you will be instrumental in aligning store activities with company objectives and maintaining high standards of service.

Key Responsibilities:
- Manage daily store operations, including opening and closing tasks, while ensuring compliance with company policies.
- Supervise and direct retail staff, assigning responsibilities, offering guidance, and evaluating performance.
- Address customer service challenges, resolving issues to enhance customer satisfaction.
- Monitor inventory levels, including ordering stock and conducting regular stock assessments.
- Facilitate training and development for retail personnel, focusing on sales techniques, product knowledge, and customer service excellence.

Qualifications:
- A minimum of 6 months experience in a supervisory or assistant supervisory role within retail is essential.
- Conversational proficiency in English is required.
- Fluency in one or more Eastern European languages (e.g., Romanian, Polish, Ukrainian, Russian, Lithuanian, Latvian, Croatian) is advantageous.
- Strong communication and interpersonal skills are necessary.
- Ability to prioritize tasks, adapt to changing situations, and work collaboratively in a team environment.
- Sales experience is preferred.

Work Schedule:
- Full flexibility is required, including availability for day shifts across a 5-day work week, which may encompass weekends and bank holidays.

Compensation and Benefits:
- Competitive hourly wage ranging from £13.00 to £14.50.
- Employee discounts and referral bonuses.
- Comprehensive training and career development opportunities.

If you possess the required skills and are eager to contribute to a thriving retail environment, we encourage you to consider this opportunity.



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