Technical Support Specialist
3 weeks ago
VANRATH is proud to partner with a leading software provider to find talented Technical Support Agents to join their bilingual support team in Belfast.
This hybrid role (3 days in office, 2 from home) offers a unique chance for individuals with a background in IT or customer service to transition into a technical support position.
Key Responsibilities:- Provide technical support and guidance to customers via phone, email, and chat
- Offer information on the company's product line (e-commerce and retail products)
- Assist in creating troubleshooting documentation
- Work collaboratively with a bilingual team
- Fluency in Dutch and English
- Previous experience in customer service or technical support
- Strong troubleshooting abilities
- Ability to multitask
- Pension programme
- Generous holiday package
- Company shares
- Free office set-up
For more information on this opportunity or other IT roles in Belfast and Northern Ireland, please apply via the link below or contact Mark McAdams in confidence.
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