Sales Coordinator for Repair Services
4 weeks ago
Join Our Team as a Repair Sales & Service Coordinator
Are you eager to elevate your career in Customer Service? Do you aspire to thrive in a company that is expanding globally? We are currently seeking a Repair Sales & Service Coordinator to enhance our dynamic Customer Service team.
What We Offer
At Radwell, we are dedicated to rewarding and investing in our employees, reflected in our competitive salaries and comprehensive benefits. As a Repair Sales & Service Coordinator, you can anticipate:
- A competitive starting salary
- Performance-based incentives
- Comprehensive Health/Medical Insurance
- Access to a benefits portal offering a variety of discounts
- A commitment to employee wellbeing, including a 24/7 EAP helpline and free counseling sessions
- Complimentary refreshments
- Onsite parking facilities
- Celebration of employee engagement initiatives and community support activities
In this role, you will gain valuable experience within a dedicated Customer Service team that significantly contributes to our organization's growth. Radwell is committed to providing learning opportunities, both internally and externally, enabling you to excel in your role and contribute to our business success.
Your Responsibilities
As a Repair Sales & Service Coordinator, you will engage in various aspects of customer service. Your responsibilities will include:
- Providing quotes for repair jobs and managing approvals
- Delivering exceptional customer service and support
- Collaborating with sales staff to finalize orders
- Managing customer quotes not assigned to a specific salesperson
- Maintaining proactive communication with customers
- Facilitating approvals for scrapping or returning items
- Following up on open quotes to secure approvals
- Expediting repair orders and providing status updates
- Completing assigned tasks with a focus on customer satisfaction
Your Profile
With strong computer skills and the ability to manage multiple tasks, you will bring your previous Customer Service experience to this position. Additionally, you should possess:
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent communication and customer service abilities
Fluency in any additional languages would be advantageous, as Radwell operates on an international scale.
About Radwell
As a leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting customers for over 40 years. With a vast inventory of over 35 million parts globally and strong partnerships with renowned manufacturers, we deliver comprehensive solutions and prompt responses. Our collaborative international team is dedicated to fostering a safe, rewarding, and enjoyable workplace for all employees.
Join Our Diverse Team
Radwell International is an equal-opportunity employer, welcoming applications from candidates of all backgrounds. We believe that a diverse workforce is crucial to our success and invite individuals who share our commitment to diversity and inclusion to join us in our mission to provide innovative solutions and exceptional service to our customers worldwide.
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