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Customer Service Representative

2 months ago

Newcastle under Lyme, Staffordshire, United Kingdom Hawk 3 Talent Solutions Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our team at Hawk 3 Talent Solutions. As a Sales Support Coordinator, you will play a vital role in supporting our sales team by providing exceptional customer service, managing customer inquiries, and maintaining accurate records.

Key Responsibilities
  • Provide sales support to customers through various channels, including phone, email, and webchat
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records of customer interactions and sales data
  • Collaborate with the sales team to achieve sales targets and goals
  • Perform administrative tasks, such as data entry and report generation
Requirements
  • Excellent written and verbal communication skills
  • Meticulous attention to detail
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Experience with CRM systems and Microsoft Office
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment