Programme and Business Operations Manager

3 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Career Moves Full time
Programme and Business Operations Manager

Location: London
Length: 6 Months
Rate: £32.44 p/h PAYE (Approx. £67.4K Per annum)
Hours: 9am – 6pm

This organization is a leader in the homestays hospitality industry, providing a platform for booking unique vacation rental properties and extended stays.

This company is driven by a mission to foster a world where everyone can feel at home anywhere. Achieving this vision requires a cohesive team that embodies our core values. The various departments within the organization reflect the company's innovative ethos, and our agile team is dedicated to leading in the modern business landscape.

The team you will join:
This organization is looking for a Programme and Business Operations Manager to collaborate with the Italy and Spain Geos teams within our CBO division for a 6-month engagement.

In this role, you will partner with the Country Managers in Italy and Spain to devise and implement strategies aimed at enhancing the business platform's success in your region. You will also synchronize the various functions operating in your territory towards shared objectives and collaborate with other teams on cross-border initiatives. Your meticulous attention to detail, organizational skills, ability to juggle multiple tasks, and capacity to perform under pressure will be key to your success.

You should excel at grasping the needs of the business community and identifying strategies to support their success on the platform. Building strong relationships and providing valuable insights will be essential in helping them thrive in the marketplace.

Your impact:
  • Assist Country Managers in defining and executing critical operational initiatives—both immediate tactical wins and strategic long-term plans—focused on scaling operations while upholding top-tier quality standards.
  • Drive business growth by testing and unlocking additional host and guest acquisition strategies.
  • Identify transformative product enhancements to streamline operations and elevate guest/host satisfaction.
  • Facilitate regular business operation meetings and foster meaningful discussions—leading weekly sessions with cross-functional project teams (field & online operations, marketing, product, legal) to ensure key initiatives remain on track.
  • Deliver analysis, insights, and actionable strategies to the senior leadership team to inform key business decisions.
  • Support the leadership team in planning, budgeting, and defining long-term strategies.
Qualifications:
  • Qualified candidates will possess 3+ years of professional experience, ideally with a blend of management consulting and/or project management in a dynamic entrepreneurial setting.
  • Proactive approach, with a focus on swift execution.
  • Exceptional written and verbal communication skills, with strong presentation abilities. Proficiency in English; fluency in either Italian or Spanish is advantageous.
  • Experience collaborating across functions with product, marketing, sales operations, and enablement teams.
  • Ability to take initiative and navigate uncertainties.
  • Strong enthusiasm for engaging with the community.
  • Proficient in managing complex projects and multitasking with excellent organizational skills.
  • Attention to both details and overarching outcomes.
  • Ability to thrive in a fast-paced, dynamic, and ever-evolving startup environment.
  • Data-driven mindset, proactive attitude, strategic thinker, and passion for innovative products and solutions.
  • Comfortable with Excel; knowledge of SQL is a plus.


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