Corporate Arrears Specialist
5 days ago
We are seeking a skilled professional to manage accounts in arrears, establish and maintain relationships with tenants, negotiate payments, handle objections, and ensure maximum recovery of overdue payments.
Key Responsibilities:- Collect and manage all rent arrears
- Maximise rent arrears collection through effective communication with tenants via phone, email, SMS, and other approved methods
- Ensure accurate records of all tenant communications and related parties
- Process payments over the phone and accurately process all received monies
- Negotiate payment arrangements and monitor their effectiveness
- Handle all correspondence in a timely and professional manner
- Ensure compliance with debt collection policies and procedures
- Liaise with LSC to maximise rent arrears recovery
- Recommend serving notice to tenants where necessary criteria is met
- Liaise with internal stakeholders as required
- Monitor and report on rent arrears as needed
- Make recommendations on irrecoverable debt
- Contribute to the development and implementation of related policies, procedures, and service improvement plans
- Organised and efficient with the ability to work under pressure
- Excellent communication skills with a confident telephone manner
- Good questioning and negotiating skills
- Positive attitude
- Highly motivated to achieve individual and team targets
- Flexible approach to working
Connells Group UK is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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Corporate Arrears Specialist
7 days ago
Birkenhead, Wirral, United Kingdom Connells Group Full timeJob Summary:We are seeking a highly skilled and motivated Corporate Arrears Clerk to join our team at Connells Group UK. As a key member of our debt recovery team, you will be responsible for managing accounts in arrears, establishing and maintaining relationships with tenants, negotiating payments, and ensuring maximum recovery of overdue payments.Key...
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Corporate Arrears Specialist
7 days ago
Birkenhead, Wirral, United Kingdom Connells Group Full timeJob Summary:We are seeking a highly skilled and motivated Corporate Arrears Clerk to join our team at Connells Group UK. As a key member of our debt recovery team, you will be responsible for managing accounts in arrears, establishing and maintaining relationships with tenants, negotiating payments, and ensuring maximum recovery of overdue payments.Key...
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