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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerJob Summary:We are seeking a highly skilled and experienced Tour Leader Manager to join our team at Grand Circle Corporation. As a Tour Leader Manager, you will be responsible for leading and managing a team of tour leaders to deliver high-quality tours of Great Britain.Key Responsibilities:Hiring and Training: Hire and train...
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Summary: We are seeking a highly skilled and experienced Tour Leader Manager to join our team at Grand Circle Corporation. The successful candidate will be responsible for leading and managing a team of Tour Leaders, providing coaching and training to ensure they deliver exceptional tour experiences for our customers.Key Responsibilities:* Lead and...
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Tour Leader Manager
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerGrand Circle Corporation is seeking a highly skilled and experienced Tour Leader Manager to join our team. As a key member of our operations team, you will be responsible for leading and managing our tour leaders to deliver exceptional customer experiences.Key Responsibilities:Lead and manage a team of tour leaders to ensure...
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Tour Leader Manager
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerGrand Circle Corporation is seeking a highly skilled and experienced Tour Leader Manager to join our team. As a key member of our operations team, you will be responsible for leading and managing our tour leaders to deliver exceptional customer experiences.Key Responsibilities:Lead and manage a team of tour leaders to ensure...
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Tour Leader Manager
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerJob Summary:Grand Circle Corporation is seeking a highly skilled and experienced Tour Leader Manager to join our team. As a key member of our operations team, you will be responsible for hiring and training trip leaders to deliver exceptional tours of Great Britain.Key Responsibilities:Hiring and training trip leaders to deliver...
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Tour Leader Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerJob Summary:Grand Circle Corporation is seeking a highly skilled and experienced Tour Leader Manager to join our team. As a key member of our operations team, you will be responsible for hiring and training trip leaders to deliver exceptional tours of Great Britain.Key Responsibilities:Hiring and training trip leaders to deliver...
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Tour Leader Manager
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerGrand Circle Corporation is seeking a highly skilled and experienced Tour Leader Manager to join our team. As a key member of our operations team, you will be responsible for hiring and training trip leaders to deliver exceptional tours of Great Britain.Key Responsibilities:Hire and train trip leaders to ensure they meet the...
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Tour Leader Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerGrand Circle Corporation is seeking a highly skilled and experienced Tour Leader Manager to join our team. As a key member of our operations team, you will be responsible for hiring and training trip leaders to deliver exceptional tours of Great Britain.Key Responsibilities:Hire and train trip leaders to ensure they meet the...
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Tour Leader Manager
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Tour Leader Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeTrip Leader Training ManagerGrand Circle Corporation is seeking a highly skilled and experienced Trip Leader Training Manager to join our team. As a key member of our operations team, you will be responsible for hiring and training Trip Leaders to deliver exceptional tours of Great Britain.Key Responsibilities:Hire and train Trip Leaders to ensure they meet...
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Tour Leader Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeTrip Leader Training ManagerGrand Circle Corporation is seeking a highly skilled and experienced Trip Leader Training Manager to join our team. As a key member of our operations team, you will be responsible for hiring and training Trip Leaders to deliver exceptional tours of Great Britain.Key Responsibilities:Hire and train Trip Leaders to ensure they meet...
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Tour Leader Manager
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Trip Leader Training ManagerJob Summary: We are seeking a highly skilled and experienced Trip Leader Training Manager to join our team at Grand Circle Corporation. As a key member of our operations team, you will be responsible for hiring and training Trip Leaders to deliver exceptional tours of Great Britain.Key Responsibilities:Hiring and...
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Tour Leader Development Manager
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeJob Title: Tour Leader ManagerGrand Circle Corporation is a leading provider of international travel experiences for North Americans aged 50-plus. We are seeking a highly skilled and experienced Tour Leader Manager to join our team.Job Summary:The Tour Leader Manager will be responsible for hiring, training, and coaching Trip Leaders to deliver exceptional...
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Tour Leader Manager
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Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeAbout Grand Circle CorporationGrand Circle Corporation is a leading international travel company that has been changing the lives of its travelers, employees, and communities for over 60 years. We are committed to delivering exceptional travel experiences and providing opportunities for growth and development.Job SummaryWe are seeking a highly skilled and...
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Tour Leader Manager
2 months ago
Glasgow, Glasgow City, United Kingdom Grand Circle Corporation Full timeAbout Grand Circle CorporationGrand Circle Corporation is a leading international travel company that has been changing the lives of its travelers, employees, and communities for over 60 years. We are committed to delivering exceptional travel experiences and providing opportunities for growth and development.Job SummaryWe are seeking a highly skilled and...
Tour Leader Manager
2 months ago
About Grand Circle Corporation
Grand Circle Corporation is a leading international travel company that has been changing the lives of its travelers, employees, and communities for over 60 years. We are committed to delivering exceptional travel experiences and strive to be the best in the industry.
Job Summary
We are seeking a highly skilled and experienced Tour Leader Training Manager to join our team. As a key member of our operations team, you will be responsible for hiring and training trip leaders, coaching them in tour quality and excellence, and managing relationships with vendors and trip leaders.
Key Responsibilities
- Hire and train trip leaders to deliver high-quality tours of Great Britain
- Coach trip leaders in tour quality and excellence, ensuring they meet company guidelines and achieve excellence goals
- Carry out trip leader performance management, evaluating their performance and providing feedback for improvement
- Create and schedule a strong, high-performing trip leader team that embodies the company's culture and values
- Manage relationships with trip leaders and vendors, ensuring seamless tour delivery and development
- Evaluate and act on quality issues from traveler and trip leader feedback, ensuring continuous improvement
- Support trip delivery and development, working closely with the operations team
- Report on key performance indicators (KPIs) to the head office, providing insights for business growth and improvement
- Travel with trip leaders and groups, providing coaching and support as needed
- Interact with travelers on site, gathering feedback and providing support to trip leaders
- Drive performance in a fast-paced environment, working under pressure to deliver results
- Provide 24/7 emergency support, resolving operations and customer issues promptly
Requirements
- Strong knowledge of the UK and its culture
- Ability to work as part of a team, collaborating with colleagues to achieve common goals
- Strong training and coaching skills, with experience in performance management
- Proven experience in the travel industry, with a focus on staff management and quality assurance
- Excellent interpersonal and communication skills, with the ability to build strong relationships with colleagues and vendors
- Fluency in written and spoken English, with proficiency in Microsoft Word and Excel
- Alignment with the company's corporate values, which can be found on our website
