Hospitality Service Representative

3 weeks ago


Eastbourne, East Sussex, United Kingdom Get Golfing CIO Full time

Join Our Team at Get Golfing CIO

We are looking for a dedicated Hospitality Service Representative to enhance the experience of our patrons at our sports facilities. This position requires engaging with customers, collaborating with team members, and coordinating with management to ensure an enjoyable visit for all guests. The ideal candidate will possess a strong commitment to outstanding customer service and have prior experience in a customer-oriented environment.

Key Responsibilities:

  • Welcome guests with a warm and friendly attitude.
  • Assist customers by providing information and support both in-person and over the phone.
  • Exhibit a cheerful and approachable demeanor.
  • Deliver exceptional customer service consistently.
  • Be adaptable to various shifts, including weekends and evenings.
  • Perform tasks such as serving customers, processing orders, clearing tables, and handling transactions while adhering to company protocols.
  • Communicate effectively with colleagues and management to ensure a seamless service experience.
  • Keep front-of-house areas tidy and organized.

Qualifications:

  • A genuine enthusiasm for providing excellent customer service.
  • Demonstrated experience in a customer-facing role, ideally within the sports or hospitality sector.
  • Outstanding communication and interpersonal skills.
  • Strong organizational and multitasking capabilities.
  • Willingness to work flexible hours, including evenings and weekends.
  • A knowledge of and passion for sports and related offerings.
  • Applicants must be 18 years or older due to the nature of the services provided.

What We Offer:

  • Pension Plans
  • Opportunities for Training & Development
  • Complimentary Golf Access
  • 50% Discount on Food and Beverages
  • Staff Referral Program


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