Hospitality Operations Manager

6 days ago


Eastbourne, East Sussex, United Kingdom Aimbridge Hospitality Full time

**About Us**

Aimbridge Hospitality EMEA is a leading provider of hospitality services, overseeing a portfolio of over 1,600 hotels and resorts across the globe. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.

**What We Offer**

  • **Competitive Compensation**: Starting salary above national minimum wage, ensuring our team members are fairly rewarded for their hard work.
  • **Benefits Package**: Access to a comprehensive benefits package, including hotel discounts, wage stream, employee assistance program, career and lifestyle breaks, company sick pay, minimum 30 days holiday, paid breaks, and on-site car parking facilities.
  • **Career Development**: Opportunities for growth and development within our organization, allowing team members to advance their careers and achieve their goals.
  • **Work-Life Balance**: A supportive work environment that encourages work-life balance, allowing team members to take time off for key life events and maintain a healthy lifestyle.

**Job Summary**

As a Conference and Events Supervisor, you will be responsible for managing all aspects of the Conference Team and shared events team. You will oversee all meetings and events within the hotel, maintaining consistent standards of service and ensuring guest satisfaction. You will also create a working environment that supports our values and promotes a positive work culture.

**Key Responsibilities**

  • Manage the Conference Team and shared events team, ensuring seamless execution of events and meetings.
  • Oversee all aspects of event planning, including venue selection, catering, and logistics.
  • Maintain high standards of service, ensuring guest satisfaction and loyalty.
  • Develop and implement strategies to improve event execution and guest satisfaction.
  • Collaborate with cross-functional teams to ensure successful event execution.

**Requirements**

To be successful in this role, you will possess a passion for hospitality, excellent communication skills, and the ability to work in a fast-paced environment. You will be a team player, with a strong work ethic and a commitment to delivering exceptional guest experiences.


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