Marketing Promotions Coordinator

3 days ago

Yeovil, Somerset, United Kingdom Screwfix Full time

About the Role

This exciting opportunity has arisen for a skilled Marketing Promotions Assistant to join our team at Screwfix. As a key member of our customer marketing team, you will play a vital role in supporting the implementation, testing, and use of our new vouchering and promotions system, Talon One.

Key Responsibilities

  • Implement and manage targeted vouchering and promotional campaigns across multiple channels.
  • Oversee the audience selection process for vouchering and promotional campaigns.
  • Utilize CRM tools and platforms to set up, test, and monitor campaigns to ensure optimal performance.
  • Ensure all vouchering and promotional activities comply with relevant regulations and industry best practices.
  • Create vouchers in our system (Oracle BCC) and replicate them in Talon One.
  • Test each system and then across both systems to ensure consistency and to ensure that the customer journey is effective.
  • Accurately and promptly document the results of testing.
  • Collaborate with the Pricing team on the set up of codes for product-related offers across both systems.
  • Test the codes once set up and accurately and promptly document the results of testing.
  • Report on the performance of vouchers to key stakeholders.
  • Resolve issues with promotions and vouchers working with Talon One, App support, Pricing team, and other key stakeholders as required.
  • Liaise with loss prevention on potential abuse of vouchers/codes.
  • Prepare and issue launch briefs for all CRM-related codes to our operations teams.
  • Collaborate with cross-functional teams, including CRM, data analytics, technology, and business stakeholders as required.

Requirements

  • Strong data and analytical skills, including strong Excel skills.
  • Experience working with complex data is an advantage.
  • Good problem-solving and numerical skills.
  • Detail-oriented, with a structured and logical approach to tasks.
  • Experience within a fast-paced and deadline-driven environment.
  • Strong time management and organizational skills with the ability to manage many tasks at once.
  • Experience in the use of PowerPoint, Excel, and Microsoft Word would be highly advantageous.

What We Offer

  • Award-Winning Pension Scheme
  • 20% Discounts at Screwfix & B&Q, plus discounts at other High-Street Retailers
  • Award-Winning Apprenticeship Schemes
  • MyGym discounts
  • Cycle-to-Work Scheme
  • Enhanced Family leave
  • Retail Trust counselling services
  • Life cover

About Us

We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products, and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us.

We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone.

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