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Medical Receptionist

2 months ago

Wrexham, Wrexham, United Kingdom St Georges Surgery Full time

Job Summary

We are seeking a skilled and friendly Medical Receptionist to join our team at St Georges Surgery. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Main Duties

  • Provide a warm and welcoming service to patients, ensuring the reception area is tidy and well-organized.
  • Manage patient registrations, temporary patients, and private patients, adhering to practice procedures and confidentiality guidelines.
  • Liaise with the Reception Manager/Practice Manager to ensure seamless communication and follow their instructions in a professional manner.
  • Ensure an efficient and effective reception service, processing face-to-face and phone requests, and signposting patients to the appropriate healthcare professional.
  • Utilize the appointment system with the correct clinician, accurately inputting data onto the system (training provided).
  • Work collaboratively as a dynamic team member to ensure excellent patient care.

About Us

At St Georges Surgery, we pride ourselves on being a friendly and supportive team of professionals. Our practice is committed to providing a positive work-life balance for our staff, enabling them to separate work from home life and maintain a healthy wellbeing.

Person Specification

  • Essential:
    • Good communication skills.
    • Good telephone skills.
    • Social skills.
  • Desirable:
    • Experience in another GP practice.
    • Vision trained (although training will be provided).

Qualifications

  • Essential:
    • A good standard of education is required.
    • A minimum of GCSE A to C in English and Maths.
  • Desirable:
    • GCSE.