Food and Beverage Team Lead

3 days ago

Leicester, Leicester, United Kingdom 55 Redefined Ltd Full time
Job Description

**About Us**

At 55 Redefined Ltd, we are committed to delivering exceptional customer experiences in a dynamic and fast-paced environment. As a Food and Beverage Team Lead, you will play a crucial role in ensuring our customers receive top-notch service and have a memorable experience.

Key Responsibilities

  • **Lead by Example**: Demonstrate a strong work ethic and lead the team to achieve exceptional customer satisfaction and sales growth.
  • **Team Management**: Supervise and mentor a team of food and beverage staff to ensure they are equipped to provide excellent service and meet customer expectations.
  • **Customer Service**: Foster a culture of customer-centricity and ensure that every customer interaction is positive and memorable.
  • **Operations Management**: Oversee the day-to-day operations of the food and beverage department, ensuring that all aspects of service delivery are met.
  • **Communication**: Effectively communicate with the team, management, and customers to ensure seamless service delivery and resolve any issues that may arise.

Requirements

  • **Attitude**: A positive and enthusiastic attitude, with a passion for delivering exceptional customer experiences.
  • **Communication Skills**: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, staff, and management.
  • **Attention to Detail**: A high level of attention to detail, with the ability to multitask and prioritize tasks effectively.
  • **Teamwork**: A strong ability to work collaboratively as part of a team, with a willingness to support and assist colleagues when needed.

What We Offer

  • **Induction Program**: A comprehensive induction program to ensure you have the skills and knowledge needed to succeed in your role.
  • **Learning and Development**: Opportunities for learning and development, with a focus on helping you grow and succeed in your career.
  • **Supportive Work Environment**: A supportive and nurturing work environment that encourages collaboration and teamwork.
  • **High-Performing Culture**: A high-performing culture that values excellence and encourages individuals to reach their full potential.

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