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Food and Beverage Team Lead

2 months ago

Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full time
Job Overview

Grosvenor Casinos Limited is seeking a skilled Food and Beverage Team Lead to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our guests.

Key Responsibilities
  • Lead a team of food and beverage staff to provide outstanding customer service and maintain a clean and welcoming environment.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service and a positive guest experience.
  • Monitor and maintain high standards of food quality, presentation, and safety.
  • Manage inventory, supplies, and labor costs to optimize efficiency and profitability.
Requirements
  • Proven experience in a food and beverage leadership role, preferably in a casino or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong problem-solving and analytical skills, with the ability to adapt to changing situations.
  • Knowledge of food safety and sanitation procedures, with the ability to maintain a clean and safe environment.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.