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Team Leader

2 months ago

Leicester, Leicester, United Kingdom Mecca Bingo Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at Mecca Bingo. As a Team Leader, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of our food and beverage outlets.

Key Responsibilities

  • Lead a team of staff to deliver exceptional customer service and ensure a high level of customer satisfaction
  • Manage the day-to-day operations of the food and beverage outlets, including inventory management, stock control, and cash handling
  • Develop and implement strategies to improve sales and customer engagement
  • Collaborate with other departments to ensure seamless service delivery and achieve business objectives
  • Provide coaching and training to staff to enhance their skills and knowledge
  • Monitor and control costs to ensure profitability and efficiency

Requirements

  • Proven experience in a similar role, preferably in the hospitality or leisure industry
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Knowledge of food and beverage operations, including inventory management and cash handling
  • Ability to work flexible hours, including evenings and weekends

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance