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Team Leader
2 months ago
Job Summary
Mecca Bingo is seeking a highly motivated and experienced Team Leader to join our Food and Beverage team. As a Team Leader, you will be responsible for leading a team of staff to provide exceptional customer service and ensure the smooth operation of our food and beverage outlets.
Key Responsibilities
- Lead a team of staff to provide excellent customer service and ensure a positive dining experience for our customers.
- Manage the day-to-day operations of the food and beverage outlets, including inventory management, staff scheduling, and cash handling.
- Develop and implement strategies to improve customer satisfaction and increase sales.
- Collaborate with other departments to ensure seamless service delivery and achieve business objectives.
- Conduct regular team meetings and provide coaching and feedback to staff to ensure they are meeting performance expectations.
- Monitor and control costs, including labor, inventory, and supplies.
- Ensure compliance with health and safety regulations and company policies.
Requirements
- Proven experience in a food and beverage leadership role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong problem-solving and analytical skills, with the ability to make informed decisions.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.