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Team Leader

2 months ago


Leicester, Leicester, United Kingdom Mecca Bingo Full time

Job Summary

Mecca Bingo is seeking a highly motivated and experienced Team Leader to join our Food and Beverage team. As a Team Leader, you will be responsible for leading a team of staff to provide exceptional customer service and ensure the smooth operation of our food and beverage outlets.

Key Responsibilities

  • Lead a team of staff to provide excellent customer service and ensure a positive dining experience for our customers.
  • Manage the day-to-day operations of the food and beverage outlets, including inventory management, staff scheduling, and cash handling.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
  • Collaborate with other departments to ensure seamless service delivery and achieve business objectives.
  • Conduct regular team meetings and provide coaching and feedback to staff to ensure they are meeting performance expectations.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Ensure compliance with health and safety regulations and company policies.

Requirements

  • Proven experience in a food and beverage leadership role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.