Sales Support Specialist

13 hours ago


Worcester, Worcestershire, United Kingdom Redwood Search Full time
Key Responsibilities

Ensuring a smooth and safe experience for visitors, including signing them in and familiarizing them with health and safety policies and emergency procedures.

Providing a welcoming environment by offering refreshments and escorting visitors to a waiting area before notifying relevant staff of their arrival.

Responding to customer inquiries and directing queries to the sales team in a timely and efficient manner.

Accurately capturing customer information, including utilizing the Prospect CRM system to ensure data integrity.

Liaising with the Customer Service & Sales Coordinator to guarantee timely order processing, including picking, packing, and dispatch.

Collaborating with the Sales team to generate necessary documentation for dispatch, including export documents when required; experience with Sage 50, Prospect, and Microsoft Office is essential.

Minimum 2 years of previous sales administration experience is required for this role.



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