Customer Service Representative
2 months ago
**Welcome to Lounges**
At Lounges, we're passionate about creating exceptional experiences for our customers. As a Front of House Team Member, you'll play a vital role in delivering outstanding service and ensuring our customers feel welcome and comfortable.
**Your Key Responsibilities**
- Provide exceptional customer service, adapting your style to meet the needs of each individual or group
- Work collaboratively with management and the team to deliver high-quality service and achieve business objectives
- Ensure a seamless customer experience, from greeting to departure
- Contribute to a positive and inclusive team culture
**What We Offer**
- **Competitive Pay and Benefits**: Enjoy a competitive salary, paid breaks, and staff food on every shift
- **Opportunities for Growth**: Develop your skills and career with our fast-growing business
- **Recognition and Rewards**: Share in the success of the team and receive recognition for your hard work
- **Support and Development**: Access to training and development opportunities to help you succeed
**What We're Looking For**
- **Energy and Enthusiasm**: A positive attitude and a passion for delivering exceptional customer service
- **Communication Skills**: Excellent communication skills, with the ability to build rapport and trust with customers and colleagues
- **Teamwork**: A willingness to work collaboratively as part of a high-performing team
- **Adaptability**: The ability to adapt to changing situations and priorities
**Join Our Team**
At Lounges, we're committed to creating a workplace that's inclusive, supportive, and fun. If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, we'd love to hear from you.
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