Customer Service Facilitator

2 months ago

Cheadle, Staffordshire, United Kingdom Together Full time

Job Summary

We are seeking a highly organized and detail-oriented Operational Support Administrator to join our team at Together. As an Operational Support Administrator, you will play a critical role in ensuring the smooth and efficient processing of customer applications, from initial submission to completion.

Key Responsibilities

  • Manage customer documentation to ensure accuracy and completeness, facilitating a seamless journey from application to funding.
  • Prepare case files for Case Managers to enable timely and informed underwriting decisions.
  • Liaise with customers and intermediaries to ensure agreed Service Level Agreements (SLAs) and completion deadlines are met.
  • Review and verify all documentation on cases prior to funding to mitigate risk and minimize potential financial losses.
  • Develop relationships with our panel of solicitors to enhance their understanding of our internal processes.
  • Support Case Managers in operating with maximum efficiency by managing inbound and outbound communication with customers and brokers.

Requirements

  • Excellent communication skills, with a commitment to minimizing customer effort and maximizing business goals.
  • Previous experience in an administration role, preferably in a customer-facing environment.
  • Understanding of what constitutes a good customer outcome.
  • High degree of accuracy and attention to detail.
  • Excellent planning and organizational skills to ensure cases are processed efficiently and effectively.

Benefits of Working at Together

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

  • Customer Service Representative

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled and empathetic Customer Service Advisor to join our Operations Collection Team. As a key member of our team, you will play a vital role in providing exceptional customer service to our regulated and unregulated customers.Key Responsibilities:Handle inbound and outbound telephone calls from customers...

  • Customer Service Representative

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled and empathetic Customer Service Advisor to join our Operations Collection Team. As a key member of our team, you will play a vital role in providing exceptional customer service to our regulated and unregulated customers.Key Responsibilities:Handle inbound and outbound telephone calls from customers...

  • Customer Service Representative

    2 months ago

    Cheadle, Staffordshire, United Kingdom Lounges Full time

    **Welcome to Lounges** At Lounges, we're passionate about creating exceptional experiences for our customers. As a Front of House Team Member, you'll play a vital role in delivering outstanding service and ensuring our customers feel welcome and comfortable. **Your Key Responsibilities** Provide exceptional customer service, adapting your style to meet the...

  • Customer Service Representative

    2 months ago

    Cheadle, Staffordshire, United Kingdom Lounges Full time

    **Welcome to Lounges** At Lounges, we're passionate about creating exceptional experiences for our customers. As a Front of House Team Member, you'll play a vital role in delivering outstanding service and ensuring our customers feel welcome and comfortable. **Your Key Responsibilities** Provide exceptional customer service, adapting your style to meet the...

  • Customer Service Representative

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our Operations Collection Team. As a key member of our customer-facing telephony team, you will play a vital role in providing exceptional support to regulated and unregulated customers.Key ResponsibilitiesDeal with inbound and outbound telephone calls from...

  • Customer Service Representative

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our Operations Collection Team. As a key member of our customer-facing telephony team, you will play a vital role in providing exceptional support to regulated and unregulated customers.Key ResponsibilitiesDeal with inbound and outbound telephone calls from...

  • Customer Service Administrator

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full time

    Job SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...

  • Customer Service Administrator

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full time

    Job SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...

  • Sales Order Coordinator

    2 months ago

    Cheadle, Staffordshire, United Kingdom Thales Full time

    About the RoleWe are seeking a highly organized and customer-focused Sales Order Coordinator to join our Front Office and Digital Services Division in Cheadle, UK. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate processing of orders and resolving any...

  • Sales Order Coordinator

    2 months ago

    Cheadle, Staffordshire, United Kingdom Thales Full time

    About the RoleWe are seeking a highly organized and customer-focused Sales Order Coordinator to join our Front Office and Digital Services Division in Cheadle, UK. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate processing of orders and resolving any...

  • Sales Order Coordinator

    2 months ago

    Cheadle, Staffordshire, United Kingdom Thales Full time

    About the RoleThales is seeking a highly organized and customer-focused Sales Order Coordinator to join our Front Office and Digital Services Division in Cheadle, UK. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate processing of orders and resolving any...

  • Customer Experience Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: Customer Experience ExecutiveAt Together, we're seeking a skilled Customer Experience Executive to join our Operations Collection Team. As a key member of our customer-facing telephony team, you'll play a vital role in providing exceptional support to our customers.Key Responsibilities:Handle inbound calls from customers regarding early and...

  • Customer Experience Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: Customer Experience ExecutiveAt Together, we're seeking a skilled Customer Experience Executive to join our Operations Collection Team. As a key member of our customer-facing telephony team, you'll play a vital role in providing exceptional support to our customers.Key Responsibilities:Handle inbound calls from customers regarding early and...

  • Customer Home Move Coordinator

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full time

    Job Summary:LSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. In this role, you will be responsible for supporting the Home Move Consultants and reporting to the Centre Manager. Your primary focus will be on progressing the early milestones of the Conveyancing...

  • Customer Home Move Coordinator

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full time

    Job Summary:LSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. In this role, you will be responsible for supporting the Home Move Consultants and reporting to the Centre Manager. Your primary focus will be on progressing the early milestones of the Conveyancing...

  • Customer Relationship Manager

    2 months ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About TogetherWe're a leading property finance company with a passion for supporting individuals and businesses achieve their property ambitions. Our team of over 750 colleagues is dedicated to making finance work for our customers.Job SummaryWe're seeking a skilled Intermediary Sales Executive to join our team. As a key member of our sales team, you will be...

  • Administrative Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operational Support Administrator to join our team at Together. As an Operational Support Administrator, you will play a critical role in ensuring the smooth and efficient processing of customer applications, from initial submission to completion.Key ResponsibilitiesManage customer...

  • Administrative Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operational Support Administrator to join our team at Together. As an Operational Support Administrator, you will play a critical role in ensuring the smooth and efficient processing of customer applications, from initial submission to completion.Key ResponsibilitiesManage customer...

  • Pharmacist - Patient Care Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Circle Health Group Full time

    Job SummaryCircle Health Group is seeking a highly skilled Clinical Pharmacist to join their team in the Pharmacy department. As a Clinical Pharmacist, you will play a vital role in providing pharmaceutical expertise and input into the care of patients within a CHG hospital.Key ResponsibilitiesProvide pharmaceutical expertise and input into patient care,...

  • Pharmacist - Patient Care Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Circle Health Group Full time

    Job SummaryCircle Health Group is seeking a highly skilled Clinical Pharmacist to join their team in the Pharmacy department. As a Clinical Pharmacist, you will play a vital role in providing pharmaceutical expertise and input into the care of patients within a CHG hospital.Key ResponsibilitiesProvide pharmaceutical expertise and input into patient care,...