Retail Assistant Manager
3 weeks ago
As we continue to expand, we are seeking a passionate Retail Assistant Manager to support our exceptional store team.
Our assistant managers collaborate with the store manager, team members, and the broader organization to realize our vision of:
Quality food, expertly crafted beverages, and drinks – proudly served, creating memorable experiences.
This is achieved through teamwork to fulfill our mission:
- Delivering excellence consistently.
- Curating high-quality products and inviting atmospheres to encourage repeat visits.
- Being a positive force for both colleagues and customers.
We work collectively to accomplish this by embodying our core values, which include:
- Consistency in quality - Our philosophy emphasizes authenticity, so we strive to be genuinely 'good' and reliable in delivering our brand promise.
- Pride in service - We take pride in what we offer and work as a cohesive team dedicated to exceptional service.
- Making a positive impact - A friendly smile, remembering a customer's preferences, and going the extra mile to make each visitor feel valued are the small gestures that create a significant difference.
Our Assistant Store Managers play a crucial role in supporting our Store Managers, driving the success of our locations and the SOHO brand. Our management team consistently exceeds expectations in customer service and brings enthusiasm to every aspect of their work, with a genuine passion for our delicious offerings and premium coffee.
Our Commitment:
It is essential to respect and believe in the organization you choose to join. At SOHO, we stand for:
- Doing good and being good.
- Ensuring our team enjoys a healthy work/life balance with flexible shift patterns.
- Engaging with our local community.
- Being a fair employer – we do not offer zero-hour contracts for permanent staff.
- Positively supporting young individuals entering the workforce – providing a living wage with guaranteed hours.
- Celebrating family – offering a complimentary major event day each year.
- Embracing diversity – we are proud to be an inclusive employer.
What We Expect from You:
- A passion for people, quality food, and an appreciation for excellent coffee.
- A strong sense of teamwork – achieving success together and supporting one another.
- High standards in all tasks, with meticulous attention to detail.
- Vibrant energy and enthusiasm.
- A strong leadership presence – able to understand set objectives and guide your team to achieve them.
Benefits of the Role:
- Flexible shift patterns to promote a healthy work/life balance.
- Discounted food and beverages while on duty.
- 40% staff discount.
- Additional holidays based on length of service.
- Apprenticeship opportunities at Levels 2-4.
- Your complimentary event day each year.
If you possess management experience or extensive supervisory skills and are ready for your next career advancement, we would be delighted to hear from you.
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