Customer Support Intern

3 weeks ago


Nottingham, Nottingham, United Kingdom L'Oréal Full time

Customer Care Apprentice

Embark on a rewarding journey with L'Oréal as a Customer Care Apprentice. In this role, you will immerse yourself in a vibrant setting where you will grasp the significance of outstanding customer service and how to create remarkable interactions. Your duties will include overseeing order management, addressing customer concerns, and fostering connections with internal teams to guarantee superior service delivery.

Key Responsibilities:

  • Manage order processing and oversee the order-to-cash workflow
  • Engage with customers to resolve inquiries and challenges
  • Work collaboratively with internal departments to improve customer service
  • Spot opportunities for process enhancements
  • Contribute to team objectives through participation in various projects

Requirements:

  • Proactive and adaptable to evolving situations
  • Meticulous and analytical in approach
  • Excellent problem-solving capabilities
  • Enthusiastic attitude and eagerness to learn

What We Offer:

  • A dynamic environment where your contributions are valued
  • Chances to innovate and share your insights
  • Support for your personal and career development
  • A workplace that champions diversity and inclusion

If you are prepared to advance your career, consider this opportunity with L'Oréal.



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