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College Services Advisor
2 months ago
Job Summary
We are seeking a highly organized and customer-focused College Services Advisor to support the day-to-day functions of our team. As a key member of our education services team, you will play a vital role in ensuring the effective and efficient administration of all processes and procedures.
Key Responsibilities
- Provide exceptional customer service to international students, responding to their inquiries and concerns in a timely and professional manner.
- Assist with the coordination of administrative tasks, including data entry, record-keeping, and reporting.
- Support the development and implementation of educational programs and services, working closely with our academic and administrative teams.
- Collaborate with colleagues to achieve team goals and objectives, demonstrating a strong commitment to teamwork and communication.
- Stay up-to-date with industry developments and best practices, applying this knowledge to improve our services and processes.
Requirements
- Excellent customer service skills, with the ability to communicate effectively with diverse groups of people.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Ability to work flexibly and adapt to changing priorities and deadlines.
- Experience working in an educational or customer-facing environment, with a strong understanding of the needs and challenges of international students.
About Us
Kaplan International Languages is a leading provider of educational services, offering a range of programs and services to international students. We are committed to delivering high-quality education and support, and we are seeking a highly motivated and customer-focused individual to join our team.
