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College Services Advisor
1 month ago
About the Role
We are seeking a highly skilled and dedicated College Services Advisor to join our team at Kaplan International Pathways. As a College Services Advisor, you will play a vital role in providing exceptional support to our international students, ensuring they have a seamless and successful experience with us.
Key Responsibilities
- Provide outstanding customer service to students, responding to their queries and concerns in a timely and professional manner.
- Maintain accurate records and information on our student management system, ensuring data integrity and compliance.
- Support students throughout their journey, from pre-arrival to graduation, including registration, welcome events, and academic support.
- Collaborate with the College team to develop and deliver student-facing content, extra-curricular activities, and operational support.
- Assist in maintaining health and safety records, ensuring compliance with regulatory frameworks.
- Work closely with the College Senior Management Team to continuously improve the student experience.
About Us
Kaplan International Pathways is a leading provider of international education, offering a wide range of study options to students from over 100 countries. We operate 9 campus-based colleges in partnership with top UK universities, providing students with a unique and enriching experience.
What We Offer
- A competitive salary and benefits package, including 28 days annual leave, hybrid/home working, and career progression opportunities.
- A comprehensive benefits package, including company pension contributions, maternity and paternity pay, and a confidential helpline.
- The chance to work with a dynamic and supportive team, making a real difference in the lives of our students.
