Facilities Operations Manager

6 days ago

Birmingham, Birmingham, United Kingdom CBRE Full time

About the Role:

As a CBRE Facilities Manager, you will oversee a team responsible for providing comprehensive building operations and maintenance services for a facility, campus, or portfolio of small to medium-sized buildings.

This role is part of the Facilities Management functional area, which focuses on all aspects of building operations, providing support to Property Managers regarding all repairs and investment plans.

Key Responsibilities:

  • Team Leadership: Provide formal supervision to employees, monitor training and development, conduct performance evaluations and coaching, and oversee recruiting and hiring.
  • Scheduling and Task Management: Schedule and manage the team's daily activities, establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines, mentor, and coach as needed.
  • Facility Maintenance and Repairs: Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
  • Client Relationships: Maintain positive client relationships and conduct meetings on unresolved facility issues.
  • Financial Management: Prepare and manage capital projects, operating budgets, and variance reports.
  • Quality Assurance: Perform facility inspections to ensure compliance with local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
  • Environmental Health and Safety: Manage environmental health and safety procedures for facilities.
  • Vendor Management: Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
  • Training and Development: Conduct process and procedure training on maintenance, repairs, and safety best practices.
  • Leadership and Influence: Lead by example, model behaviors consistent with CBRE RISE values, and influence parties of shared interests to reach an agreement.
  • Problem-Solving: Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

Requirements:

  • Education and Experience: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
  • Leadership and Management Skills: Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Communication and Interpersonal Skills: Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
  • Leadership and Organizational Skills: Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • Analytical and Problem-Solving Skills: Extensive organizational skills with a strong inquisitive mindset.
  • Mathematical Skills: Advanced math skills, ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

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