Housing Standards Coordinator
1 week ago
We are seeking a skilled and dedicated individual to join our Private Rented Sector & Housing Standards Team as a Housing Needs Advisor. This exciting opportunity will involve providing an effective and efficient HMO licensing service to customers and the public.
The successful candidate will be working within a proactive housing licensing team, responsible for:
- Engaging with tenants and landlords to provide information and answer questions about the schemes and inspection processes.
- Managing digital records on our Civica CX system, with training provided for those who require it.
While previous experience in private housing is desirable, it is not essential. We are looking for individuals with strong literacy and numeracy skills, with a proven track record of experience in a field where basic numeracy and literacy are required.
The ideal candidate will have excellent ICT skills and knowledge of Microsoft Office Suite, including Outlook. They will also be able to demonstrate good communication skills and the ability to handle complex issues over the telephone.
We are an equal opportunities employer and welcome applications from candidates with disabilities. If you require assistance with your application or have experienced any issues during the application process, please contact our Resourcing Team.
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