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Client Relations Specialist

3 months ago


Edinburgh, Edinburgh, United Kingdom The Recruitment Co. Full time

Client Relations Specialist Position

About Us:
The Recruitment Co. is a leading organization in the business services arena, with a focus on the Life and Pensions (L&P) sector. We are dedicated to creating a dynamic work atmosphere that encourages professional growth and skill enhancement.

Role Overview:

  • Provide outstanding client support within the Life and Pensions (L&P) sector.
  • Respond to client inquiries, concerns, and feedback promptly and professionally.
  • Keep precise records of client communications and transactions.
  • Work collaboratively with internal departments to ensure seamless service delivery.
  • Remain informed about product offerings and industry developments to effectively assist clients.
  • Follow company policies and procedures while ensuring high-quality service delivery.

Required Qualifications and Skills:

  • Previous experience in client support is advantageous.
  • Exceptional verbal and written communication skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Strong problem-solving abilities with a focus on client satisfaction.
  • Proficient in relevant software applications.
  • Willingness to undergo necessary background checks.

What We Offer:

  • Attractive salary package with opportunities for advancement.
  • Potential for a hybrid work model following training.
  • Extensive training and development programs.
  • Access to a range of employee benefits and perks.
  • A supportive and collaborative workplace culture.

The Recruitment Co. is an Equal Opportunity Employer, dedicated to fostering diversity and inclusion in the workplace.