Client Relations Coordinator

1 month ago


Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full time
About the Role

We're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.

As a Client Relations Administrator, you will be responsible for managing mailboxes, answering queries from customers and advisers via phone, email, and live chat. You will work in a dynamic and collaborative team that supports each other, always learning and developing. We have a great track record of progression, so this is a brilliant opportunity to develop yourself and progress your career.

About You

We're looking for someone who is reliable, organized, and an expert multi-tasker. You will work well as part of a team and take pride in providing exceptional customer service. Previous pension platform knowledge and experience would be highly desirable.

What We Offer

We offer a generous blend of benefits, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives, and flexible working options. Our culture is one of collaboration, innovation, and continuous learning, and we're committed to creating a workplace that's inclusive and diverse.

Our Culture

We're a company that values people and relationships above all else. We believe that by working together, we can achieve great things and make a real difference in the lives of our customers and colleagues. If you're passionate about delivering exceptional customer service and want to be part of a dynamic and collaborative team, we'd love to hear from you.



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    {"title": "Client Relations Administrator", "description": "About the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator.This role is crucial in providing exceptional customer service, managing mailboxes, and answering queries from customers and advisers via phone,...


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  • Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full time

    About the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...


  • Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full time

    About the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...