Client Relations Coordinator
1 month ago
We're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.
Key Responsibilities- Manage mailboxes and respond to customer inquiries via phone, email, and live chat
- Work collaboratively with colleagues to achieve business improvements and drive forward customer-centric initiatives
- Plan and manage workload to deliver required service standards, ensuring effective team collaboration
- Maintain company values and branding through all communications and interactions
- Collaborate with colleagues and partners to achieve the best outcome for customers
- Take ownership of development, embracing opportunities to learn and grow
Nucleus Financial Platforms is a leading provider of retirement solutions, helping individuals make the most of their retirement. Our culture is built on collaboration, innovation, and a passion for delivering exceptional customer experiences. We're committed to creating a platform that puts customers at the heart of everything we do.
We're proud of our inclusive and diverse culture, where everyone feels valued and empowered to make a difference. Our benefits package includes a non-contributory pension, bonus, enhanced parental leave, and flexible working options, demonstrating our commitment to supporting our people's well-being and career development.
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Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.As a Client Relations Administrator, you...
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Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Greenbean Full time{"title": "Client Relations Administrator", "description": "About the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator.This role is crucial in providing exceptional customer service, managing mailboxes, and answering queries from customers and advisers via phone,...
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Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Greenbean Full time{"title": "Client Relations Administrator", "description": "About the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator.This role is crucial in providing exceptional customer service, managing mailboxes, and answering queries from customers and advisers via phone,...
-
Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.As a Client Relations Administrator, you'll...
-
Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.As a Client Relations Administrator, you...
-
Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Greenbean Full time{"title": "Client Relations Administrator", "description": "About the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator.This role is crucial in providing exceptional customer service, managing mailboxes, and answering queries from customers and advisers via phone,...
-
Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Greenbean Full time{"title": "Client Relations Administrator", "description": "About the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator.This role is crucial in providing exceptional customer service, managing mailboxes, and answering queries from customers and advisers via phone,...
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Client Relations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.Fundamental to this role is maintaining a...
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Client Relations Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.Key ResponsibilitiesManage mailboxes and...
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Client Relations Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, working closely with colleagues to deliver exceptional customer service.Key ResponsibilitiesManage mailboxes and...
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Client Relations Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
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Client Relations Coordinator
1 month ago
Edinburgh, Edinburgh, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator. This role plays a crucial part in the administration and management of designated firms, and you'll be responsible for managing mailboxes, answering queries from customers and advisers via phone, email,...
