Client Relations Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full time

Become a Key Player as a Client Relations Specialist

We are seeking dynamic individuals with a passion for communication and client support to join our esteemed organization. As a Client Relations Specialist, you will be instrumental in fostering connections with our clients and ensuring they receive exceptional service throughout their journey.

Core Responsibilities:

  • Address incoming inquiries related to orders and sales
  • Leverage product expertise to enhance customer satisfaction and drive sales
  • Engage with clients through various channels including phone, email, and online platforms
  • Oversee the order process from initial inquiry to feedback collection
  • Establish and nurture relationships with repeat clients
  • Proactively seek ways to enhance service delivery and client experience

What We Provide:

Joining our organization means becoming part of a thriving company that values its employees. We offer a comprehensive benefits package, including flexible reward options, generous vacation time, life insurance, discounts on retail purchases, recognition programs, and a company-sponsored pension plan.

About You:

To thrive in this position, you should possess:

  • Demonstrated experience in client service
  • Excellent communication and negotiation abilities
  • Capability to make informed decisions aligned with company standards
  • A collaborative and encouraging mindset
  • Flexibility in a fast-moving environment
  • A dedication to ongoing improvement
  • Proficiency in MS Office and a readiness to learn new technologies


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