Store Operations Supervisor

3 weeks ago

London, Greater London, United Kingdom Le Labo Full time
Le Labo - Store Operations Supervisor Overview

Position Summary

The Store Operations Supervisor plays a crucial role in assisting the management team with the efficient operation of the retail environment. This position is primarily responsible for overseeing the opening and closing procedures, ensuring a seamless customer experience while driving sales through a strong focus on consumer engagement.

Key Responsibilities

The Store Operations Supervisor is accountable for:

  • Managing the store's opening and closing protocols, ensuring security and operational readiness.
  • Supporting daily store operations and collaborating with the management team to enhance overall performance.
  • Projecting a professional and credible brand image to all customers and stakeholders.
  • Maximizing sales through exceptional service and maintaining high retail standards.
  • Adhering to company policies and procedures to promote operational efficiency.

Sales and Customer Service

The role requires consistent delivery of brand service and sales objectives, including:

  • Engaging with customers to meet their needs and providing tailored recommendations.
  • Processing transactions accurately and efficiently, managing customer flow as needed.
  • Responding to customer inquiries with professionalism and accuracy.
  • Utilizing social media platforms to connect with customers and enhance sales opportunities.

Product Knowledge and Retail Standards

The Store Operations Supervisor must possess a thorough understanding of products and retail standards, including:

  • Identifying product features and benefits to inform customers effectively.
  • Maintaining visual merchandising standards and ensuring the store is well-organized.
  • Staying informed about inventory levels, including best sellers and stock availability.

Operational Duties

Key operational responsibilities include:

  • Attending training sessions related to operations and stock management.
  • Ensuring the store is clean, organized, and secure at all times.
  • Overseeing stock deliveries and adhering to proper procedures for inventory management.
  • Executing promotional activities and discounts in accordance with company guidelines.

Team Collaboration

The Store Operations Supervisor is expected to:

  • Provide support and training to team members while fulfilling personal responsibilities.
  • Encourage a collaborative environment and share best practices to enhance store performance.
  • Exhibit a high standard of conduct and professionalism in line with company values.

Security and Health & Safety

This role includes responsibilities for maintaining security and health standards, such as:

  • Managing the store's alarm system and ensuring its functionality.
  • Identifying and reporting any safety hazards or maintenance issues to management.
  • Adhering to health and safety policies to ensure compliance with legal obligations.

Qualifications

Essential Skills and Attributes

  • Strong understanding of customer service principles.
  • Trustworthy and responsible demeanor.
  • Effective problem-solving abilities.
  • Passion for the brand and its values.
  • Attention to detail and adherence to company processes.
  • Ability to engage in meaningful conversations with customers.
  • Proactive and initiative-driven approach.

  • Store Operations Supervisor

    5 days ago

    London, Greater London, United Kingdom Retail Human Resources plc Full time

    Job DescriptionJob Title: Checkout SupervisorCompany: Retail Human Resources plcJob Summary:We are seeking a highly skilled and experienced Checkout Supervisor to join our team. As a key member of our retail operations, you will be responsible for leading our checkout team to deliver exceptional customer service and drive sales growth.Key...

  • Store Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Ryman Ltd Full time

    Join Our Dynamic Team! We are thrilled to present an exceptional opportunity for a dedicated individual to step into the role of Supervisor, working 37.5 hours each week. Are you prepared to embrace a new challenge that will fuel your enthusiasm? We are on the lookout for team members who are passionate about innovative design in stationery and gifts....

  • Store Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Giorgio Armani Full time

    Giorgio Armani | Luxury Fashion Retail | Supervisor RoleAbout Us: Established in 1975 by Giorgio Armani, our esteemed fashion house is synonymous with luxury and sophistication. We pride ourselves on our signature aesthetic, which embodies tailored, unstructured, and minimalist designs, ensuring that we provide unparalleled luxury experiences to our...

  • Management Supervisor

    1 week ago

    London, Greater London, United Kingdom The Foschini Group TFG London Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Management Supervisor. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and driving commercial growth in our store.Key ResponsibilitiesCustomer Service: Actively greet, assist, and sell to...

  • Store Operations Supervisor

    5 days ago

    London, Greater London, United Kingdom Wolf & Badger Full time

    **About Us**Wolf & Badger is a pioneering retail company dedicated to making a positive impact on the fashion industry. Our mission is to connect customers with high-quality, ethically sourced products from independent designers around the globe.**Job Summary**We are seeking a highly motivated and organized Store Supervisor to join our team at our flagship...

  • Store Operations Supervisor

    3 days ago

    London, Greater London, United Kingdom Wolf & Badger Full time

    **About Us**Wolf & Badger is a pioneering retail company dedicated to making a positive impact on the fashion industry. Our mission is to connect customers with high-quality, ethically sourced products from independent designers around the globe.**Job Summary**We are seeking a highly motivated and organized Store Supervisor to join our team at our flagship...

  • Supervisor - Part-time

    3 days ago

    London, Greater London, United Kingdom Pierre Part Store Llc Full time

    About the RoleThe Pierre Part Store LLC is seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will play a key role in leading our sales team to exceed targets, maximize key performance indicators, and deliver exceptional customer service.Key ResponsibilitiesCoach and motivate the sales team to achieve sales targets...

  • Supervisor - Part-time

    5 days ago

    London, Greater London, United Kingdom Pierre Part Store Llc Full time

    About the RoleThe Pierre Part Store LLC is seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will play a key role in leading our sales team to exceed targets, maximize key performance indicators, and deliver exceptional customer service.Key ResponsibilitiesCoach and motivate the sales team to achieve sales targets...

  • Supervisor - Store Operations

    20 hours ago

    London, Greater London, United Kingdom PVH Corp. Full time

    About PVH Corp.PVH Corp. is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering high-quality products and exceptional customer experiences.The RoleWe are seeking a highly motivated and experienced Supervisor to join our team at PVH Corp. As a Supervisor, you will...

  • Supervisor - Store Operations

    3 days ago

    London, Greater London, United Kingdom PVH Corp. Full time

    About PVH Corp.PVH Corp. is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering high-quality products and exceptional customer experiences.The RoleWe are seeking a highly motivated and experienced Supervisor to join our team at PVH Corp. As a Supervisor, you will...

  • Supervisor - Store Operations

    16 hours ago

    London, Greater London, United Kingdom PVH Corp. Full time

    About PVH Corp.PVH Corp. is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering high-quality products and exceptional customer experiences.The RoleWe are seeking a highly motivated and experienced Supervisor to join our team at PVH Corp. As a Supervisor, you will...

  • Supervisor - Store Operations

    5 days ago

    London, Greater London, United Kingdom PVH Corp. Full time

    About PVH Corp.PVH Corp. is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering high-quality products and exceptional customer experiences.The RoleWe are seeking a highly motivated and experienced Supervisor to join our team at PVH Corp. As a Supervisor, you will...

  • Management Supervisor

    1 week ago

    London, Greater London, United Kingdom The Foschini Group TFG London Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Supervisor to join our team at The Foschini Group / TFG London. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and driving sales growth in our store.Key ResponsibilitiesCustomer Service: Actively greet, assist, and...

  • Supervisor - Store Operations

    5 days ago

    London, Greater London, United Kingdom PVH Full time

    About PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.The RoleWe are seeking a highly motivated and experienced Supervisor to join our team at Calvin Klein. As a...

  • Supervisor - Store Operations

    3 days ago

    London, Greater London, United Kingdom PVH Full time

    About PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.The RoleWe are seeking a highly motivated and experienced Supervisor to join our team at Calvin Klein. As a...

  • Lead Store Supervisor

    2 days ago

    London, Greater London, United Kingdom Starbucks Coffee Company Full time

    Job DescriptionJob Title: Lead Store SupervisorJob Summary:We are seeking a highly motivated and experienced Lead Store Supervisor to join our team at Starbucks Coffee Company. As a Lead Store Supervisor, you will be responsible for leading a team of store partners to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead by...

  • Lead Store Supervisor

    2 days ago

    London, Greater London, United Kingdom Starbucks Coffee Company Full time

    Job DescriptionJob Title: Lead Store SupervisorJob Summary:We are seeking a highly motivated and experienced Lead Store Supervisor to join our team at Starbucks Coffee Company. As a Lead Store Supervisor, you will be responsible for leading a team of store partners to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead by...

  • Premium Store Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Kiltane Limited Full time

    Join Our Esteemed TeamWe are thrilled to announce an opportunity for a Luxury Retail Supervisor at Kiltane Limited. As a prestigious cashmere brand, we pride ourselves on our heritage and exceptional quality, now expanding our presence in the retail landscape.About Us: Kiltane Limited has evolved from its roots in Edinburgh to become a distinguished name in...

  • Lead Store Supervisor

    4 days ago

    London, Greater London, United Kingdom Starbucks Coffee Company Full time

    Job DescriptionJob Title: Lead Store SupervisorJob Summary:We are seeking a highly motivated and experienced Lead Store Supervisor to join our team at Starbucks Coffee Company. As a Lead Store Supervisor, you will be responsible for leading a team of store partners to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:Lead...

  • Lead Store Supervisor

    3 days ago

    London, Greater London, United Kingdom Starbucks Coffee Company Full time

    Job DescriptionJob Title: Lead Store SupervisorJob Summary:We are seeking a highly motivated and experienced Lead Store Supervisor to join our team at Starbucks Coffee Company. As a Lead Store Supervisor, you will be responsible for leading a team of store partners to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:Lead...