Client Services Administrator
3 weeks ago
Pertemps TM is seeking a dedicated Office Administrator to become a vital part of our team.
The Office Administrator will work closely with the Contact Centre Manager and will be responsible for managing inquiries related to community programs and initiatives.
Working Hours: 8:45am-5:30pm
Starting Salary: £26,497.25
- Make outbound calls to arrange appointments for various community initiatives
- Respond efficiently to incoming calls
- Handle sensitive client information with utmost confidentiality
- Collaborate effectively with internal teams and external partners
- Communicate clearly and accurately with clients and stakeholders
- Maintain electronic records and systems with precision
- Prioritize tasks to ensure compliance with service level agreements
- Exceptional communication abilities
- Professional approach to resolving complaints
- Strong attention to detail and accuracy
- Proficient in utilizing IT systems
- Capable of managing challenging calls with professionalism
- 25 days of annual leave plus public holidays
- 2 paid days for volunteering activities
- Company pension scheme
- Employee discount programs
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