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HR Administrator

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

Job Summary:

The HR Administrator will provide administrative support to the Employee Services function, ensuring effective and timely human resources services to internal and external clients. The successful candidate will maintain a high level of customer service while ensuring compliance with company operating procedures.

Key Responsibilities:

  • Provide first point of contact for clients of Employee Services, resolving queries and providing guidance on company policies.
  • Support and educate clients on company procedures and operating systems.
  • Ensure compliance with Standard Operating Processes (SOPs), Service Level Agreements, and Key Performance Indicators across all Human Resources administration tasks.
  • Contribute to the continuous improvement of SOPs to drive efficiency, accuracy, and increased service levels.
  • Manage and resolve client enquiries within agreed timescales, ensuring client satisfaction.
  • Maintain accurate employee information in databases.

Requirements:

  • Studying towards a CIPD qualification.
  • Over 2 years of experience in a similar HR administration position.
  • Confident IT skills, including Excel, Word, and PowerPoint.

About Biffa Waste Services:

Biffa Waste Services is a leading provider of business waste management solutions. We believe in the importance of sustainability and strive to reduce waste and promote recycling. Our team of experts works tirelessly to provide innovative solutions to our clients, ensuring a safe and efficient waste management process.