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Strategic Planning Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as a Planning and Performance Manager. As a key member of our customer service team, you will be responsible for leading and inspiring a team of professionals to deliver exceptional customer service and drive business performance.
About You
To be successful in this role, you will need to have a strong track record of developing and implementing strategic plans, driving performance improvement, and leading high-performing teams. You will also need to be able to build strong relationships with stakeholders, communicate effectively, and be able to motivate and coach team members.
About Us
Northumbrian Water is a leading water and wastewater services company that is committed to providing excellent customer service and making a positive impact on the communities we serve. We are a Great Place to Work and are proud of our diverse and inclusive culture.
Our Benefits
We offer a range of benefits to our employees, including enhanced maternity pay, annual leave, company pension scheme, digital GP, and employee assistance programme. We also offer opportunities for professional development and career progression.
Our Values
We are guided by five core values that define who we are, what we do, and how we do it. These values are:
- Customer Focus
- Integrity
- Teamwork
- Innovation
- Accountability
Our Vision
Our vision is to be the national leader in the provision of sustainable water and wastewater services. We are committed to making a positive difference in the communities we serve and to operating in a way that is efficient, effective, and sustainable.
