Administrative Support Specialist

2 months ago


Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time
About the Role

We are seeking a highly skilled and experienced Medical Secretary to join our team at University Hospitals of Leicester NHS Trust. As a Medical Secretary, you will play a vital role in providing administrative and secretarial support to our clinical teams.

Key Responsibilities
  • Administrative Support: Provide high-quality administrative support to our clinical teams, including managing correspondence, maintaining filing systems, and ensuring compliance with Trust quality standards.
  • Secretarial Services: Provide a full range of secretarial services, including typing, quality checking, and storing clinical correspondence in a timely manner.
  • Diary Management: Manage the clinical team's work diaries and schedules, ensuring that deadlines are met and plans are adjusted as necessary.
  • Minute Taking: Take accurate and detailed minutes of meetings and ensure that action points are followed up.
  • Customer Service: Provide excellent customer service to patients, carers, relatives, and other stakeholders, responding to queries and concerns in a timely and professional manner.
Requirements
  • Education and Qualifications: Educated to GCSE standard or equivalent, with a strong understanding of medical terminology.
  • Experience and Skills: Proven experience in a similar role, with excellent administrative and secretarial skills, including proficiency in MS Office and NHS systems.
  • Communication and Relationship Skills: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, patients, and other stakeholders.
About Us

University Hospitals of Leicester NHS Trust is a leading provider of healthcare services in the East Midlands. We are committed to delivering high-quality patient care and improving health outcomes for our community. Our new strategy, developed with the support of colleagues, patients, and partners, sets out our vision for the next seven years and our commitment to being a great place to work, partnering for impact, and delivering research and education excellence.



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