Customer Service Representative

3 days ago

Sunderland, Sunderland, United Kingdom Solus Accident Repair Centres Full time
Overview

We're seeking a talented individual to join our team at Solus Accident Repair Centres as a Customer Consultant. As a key member of our Aviva family, you'll play a vital role in delivering exceptional customer service and driving our award-winning customer service forward.

Responsibilities

The Role:
As a Customer Consultant, you'll be the face of Solus, embodying our values and work principles. You'll work collaboratively with your colleagues to create a supportive and collaborative team environment, ensuring that our customers receive the highest level of service.

What You'll Do:

• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.

• Work closely with colleagues to achieve team goals and objectives, promoting a culture of collaboration and teamwork.

• Stay up-to-date with industry developments and best practices, applying this knowledge to continuously improve our customer service standards.

What You'll Need:

• A passion for delivering exceptional customer service and a commitment to our values and work principles.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

• A proactive and flexible approach, with a willingness to adapt to changing circumstances and priorities.

What We Offer:

• A competitive salary and benefits package.

• Opportunities for career development and growth, with a focus on continuous learning and improvement.

• A dynamic and supportive team environment, with a strong sense of camaraderie and shared purpose.

APCT1_UKTJ

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