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Customer Service Representative

2 months ago

Sunderland, Sunderland, United Kingdom greenbean Full time

About Greenbean

Greenbean is a leading provider of innovative solutions for powering everyday life. Our mission is to empower individuals and communities by delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-centric professional to join our team as a Customer Service Representative. As a key member of our contact centre, you will be responsible for providing top-notch service to our customers across multiple channels.

Key Responsibilities

  • Handle customer enquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers, ensuring a positive experience
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

  • A competitive salary range of £22,011 - £24,268
  • A comprehensive benefits package, including full-time hours, shift allowance, and pension scheme
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Our Culture

At Greenbean, we value diversity, equity, and inclusion. We are committed to creating a workplace that reflects the communities we serve and fosters an inclusive environment for all employees. We believe in the importance of fostering a culture that promotes fairness, respect, and empathy.

Why Join Us?

  • Be part of a team that makes a real difference in customers' lives
  • Contribute to a company that is committed to powering communities and supporting a low-carbon future
  • Enjoy a dynamic and supportive work environment that encourages growth and development