IT Service Management Specialist
6 days ago
We are seeking a highly skilled IT Service Management Specialist to join our team at Marmion. As a key member of our Service Management team, you will play a critical role in supporting the ongoing developments and enhancements to our operational processes and platforms.
Key Responsibilities- Support Product Owners on the development of enhancement roadmaps and management of Product backlogs.
- Ensure System Efficiency and excellent customer experiences by identifying opportunities for system changes and solutions, assessing the impact and associated risks for the business.
- Support Change Management within the business and operational teams, helping to resolve issues and communicate progress of system and process changes.
- Develop and Implement ITIL Aligned Operational Processes and best practices within the Service teams.
- Deliver Compelling Customer Experiences by ensuring that system workflows can deliver excellent customer experiences.
Marmion is a leading provider of hardware, software, and technology solutions to a large and growing set of industry-diverse clients. We are committed to delivering exceptional service and support to our clients, and we are seeking a highly skilled IT Service Management Specialist to join our team.
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IT Service Management Specialist
6 days ago
Nottingham, Nottingham, United Kingdom Marmion Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Service Management Specialist to join our team at Marmion. As a key member of our organization, you will play a critical role in supporting the ongoing developments and enhancements to our operational processes and platforms.Key ResponsibilitiesCollaborate with internal stakeholders to define...