Current jobs related to IT Service Management Specialist - Nottingham, Nottingham - Marmion

  • Service Desk Team Manager

    1 month ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    {"title": "Service Desk Team Manager", "subtitle": "Lead a team of engineers to deliver high-performing service", "content": "As a Service Desk Team Manager at Air IT, you will be responsible for leading a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.You will support the...

  • Service Desk Team Manager

    1 month ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    {"title": "Service Desk Team Manager", "subtitle": "Lead a team of engineers to deliver high-performing service", "content": "As a Service Desk Team Manager at Air IT, you will be responsible for leading a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.You will support the...

  • Service Desk Team Manager

    1 month ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    {"title": "Service Desk Team Manager", "description": "Job SummaryWe are seeking a highly skilled Service Desk Team Manager to join our team at Air IT. As a key member of our service delivery team, you will be responsible for managing a team of technical engineers to deliver high-performing service through meeting and exceeding client service commitments and...

  • Service Desk Team Manager

    1 month ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    {"title": "Service Desk Team Manager", "description": "Job SummaryWe are seeking a highly skilled Service Desk Team Manager to join our team at Air IT. As a key member of our service delivery team, you will be responsible for managing a team of technical engineers to deliver high-performing service through meeting and exceeding client service commitments and...

  • Service Desk Team Manager

    1 month ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    {"title": "Service Desk Team Manager", "description": "Job SummaryWe are seeking a highly skilled Service Desk Team Manager to join our team at Air IT. As a key member of our service delivery team, you will be responsible for managing a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and...

  • Service Desk Team Manager

    1 month ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    {"title": "Service Desk Team Manager", "description": "Job SummaryWe are seeking a highly skilled Service Desk Team Manager to join our team at Air IT. As a key member of our service delivery team, you will be responsible for managing a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and...

  • Service Desk Team Manager

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    Service Desk Team LeadAt Air IT, we're seeking a highly skilled and experienced Service Desk Team Lead to join our team. As a key member of our service delivery team, you will be responsible for managing a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.Key Responsibilities:Manage...

  • Service Desk Team Manager

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    Service Desk Team LeadAt Air IT, we're seeking a highly skilled and experienced Service Desk Team Lead to join our team. As a key member of our service delivery team, you will be responsible for managing a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.Key Responsibilities:Manage...

  • Service Desk Team Manager

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    Service Desk Team LeadAt Air IT, we're seeking a highly skilled and experienced Service Desk Team Lead to join our team. As a key member of our service delivery team, you will be responsible for managing a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.Key Responsibilities:Manage...

  • Service Desk Team Manager

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Air IT Full time

    Service Desk Team LeadAt Air IT, we're seeking a highly skilled and experienced Service Desk Team Lead to join our team. As a key member of our service delivery team, you will be responsible for managing a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.Key Responsibilities:Manage...

  • IT Service Management Specialist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom ZipRecruiter Full time

    Job Title: IT Service Management SpecialistWe are seeking an experienced IT Service Management Specialist to join our team. As a key member of our service delivery team, you will be responsible for supporting the ongoing developments and enhancements to operational processes and platforms.About the Role:The successful candidate will report to the Head of...

  • IT Service Management Specialist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom ZipRecruiter Full time

    Job Title: IT Service Management SpecialistWe are seeking an experienced IT Service Management Specialist to join our team. As a key member of our service delivery team, you will be responsible for supporting the ongoing developments and enhancements to operational processes and platforms.About the Role:The successful candidate will report to the Head of...

  • Service Delivery Manager

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Air IT Limited Full time

    Service Delivery ManagerLocation: NottinghamReporting to: Service Desk ManagerJob Purpose:As a Service Delivery Manager, you will oversee the entire client lifecycle experience, striving to meet and exceed operational metrics while fostering strong internal and external partnerships. Your role will involve identifying and implementing service delivery...

  • Service Delivery Manager

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Air IT Limited Full time

    Service Delivery ManagerLocation: NottinghamReporting to: Service Desk ManagerJob Purpose:As a Service Delivery Manager, you will oversee the entire client lifecycle experience, striving to meet and exceed operational metrics while fostering strong internal and external partnerships. Your role will involve identifying and implementing service delivery...

  • IT Support Specialist

    1 month ago

    Nottingham, Nottingham, United Kingdom IT M S Full time

    IT Support RoleWe are seeking an experienced IT Support Specialist to join our team at The Compleat Food Group. As a key member of our IT team, you will be responsible for providing technical support to our business users, resolving issues efficiently, and ensuring seamless service delivery.About the RoleIn this role, you will be working closely with our...

  • IT Support Specialist

    1 month ago

    Nottingham, Nottingham, United Kingdom IT M S Full time

    IT Support RoleWe are seeking an experienced IT Support Specialist to join our team at The Compleat Food Group. As a key member of our IT team, you will be responsible for providing technical support to our business users, resolving issues efficiently, and ensuring seamless service delivery.About the RoleIn this role, you will be working closely with our...

  • IT Service Management Specialist

    1 month ago

    Nottingham, Nottingham, United Kingdom ZipRecruiter Full time

    Job DescriptionJob Title: IT Service Management SpecialistLocation: Nottingham, UKJob Type: Full-timeSalary: £45,000 - £55,000 per annumBenefits: 26 days annual leave, bank holidays, regular company socials, WorkBYTRAM discounted travel scheme, and Access to HealthShieldJob Summary:We are seeking an experienced IT Service Management Specialist to join our...

  • UK Enterprise Mobility Specialist

    1 month ago

    Nottingham, Nottingham, United Kingdom Fruition IT Full time

    Job Title: UK Enterprise Mobility SpecialistWe are seeking an experienced UK Enterprise Mobility Specialist to join our team at Fruition IT. As a key member of our sales team, you will be responsible for driving the sales of our Award-winning Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) solutions directly into end customers and...

  • UK Enterprise Mobility Specialist

    1 month ago

    Nottingham, Nottingham, United Kingdom Fruition IT Full time

    Job Title: UK Enterprise Mobility SpecialistWe are seeking an experienced UK Enterprise Mobility Specialist to join our team at Fruition IT. As a key member of our sales team, you will be responsible for driving the sales of our Award-winning Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) solutions directly into end customers and...

  • Warehouse Operations Specialist

    2 months ago

    Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Warehouse Operations Specialist **Job Summary:** We are seeking a skilled Warehouse Operations Specialist to join our team at Quality Service Recruitment. As a key member of our warehouse team, you will be responsible for safely operating a counterbalance forklift to move and transport worktops, loading and unloading materials efficiently, and maintaining...

IT Service Management Specialist

2 months ago

Nottingham, Nottingham, United Kingdom Marmion Full time
About the Role

We are seeking a highly skilled and experienced IT Service Management Specialist to join our team at Marmion. As a key member of our organization, you will play a critical role in supporting the ongoing developments and enhancements to our operational processes and platforms.

Key Responsibilities
  • Collaborate with internal stakeholders to define and prioritize system enhancements and requirements.
  • Support Product Owners in the development of enhancement roadmaps and management of Product backlogs.
  • Act as a bridge between technical and non-technical internal departments, translating business requirements into technical terms for the appropriate teams to action.
  • Ensure the system can support/deliver efficient operational processes and excellent customer experiences.
  • Identify opportunities for system changes and solutions, assess the impact and associated risks for the business.
  • Support the testing and transition of new system functionalities and processes into the business to maximize adoption and success.
  • Support change management within the business and operational teams, helping to resolve issues and communicate progress of system and process changes.
  • Assist with the development and implementation of ITIL aligned operational processes and best practices within the Service teams.
  • Ensure that system workflows can deliver compelling customer experiences.
Requirements
  • 2+ years' experience in a similar role is essential.
  • Previous working experience in either CRM, ERP or ITSM including key features and associated business processes.
  • Knowledge of ServiceNow is beneficial.
  • Previous experience in an IT Managed Service Provider (MSP), or VAR, or similar is highly desired.
  • Knowledge and experience of Agile system development methodologies.
  • Understanding of ITIL aligned Service Management processes, and how ITSM platforms can support the effective delivery of these.
  • Professionally strategic, collaborative, and influential approach to work.
  • Commercially astute with the ability to identify and prioritize revenue generating opportunities.
  • UK resident with unrestricted right to work in the UK.