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Reservations and Sales Professional

2 months ago

London, Greater London, United Kingdom The Landmark London Hotel Full time
Reservations and Sales Graduate Opportunity

We are seeking a talented and ambitious Reservations and Sales Graduate to join our dynamic Commercial Team at The Landmark London Hotel.

As a key member of our team, you will be responsible for delivering exceptional customer service and generating revenue through effective sales and reservations strategies.

Key Responsibilities:

  • Maintain and adhere to The Landmark London Standard Operating Procedures in all day-to-day duties.
  • Acquire knowledge to explain hotel products and rates, providing recommendations to guests to maximize revenue.
  • Understand relevant policies and procedures, dealing with specific situations effectively.

What We Offer:

  • Competitive salary and service charge.
  • Pension with company contributions.
  • 50% discount in all our restaurants and Spa treatments.
  • Team member and Friends & Family rates across our properties.
  • Complimentary stay after passing probation.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Interest-free season ticket loan.
  • Employee Assistance Programme.
  • Support through development plans, apprenticeships, and management development programmes.
  • Bike to work scheme.
  • Recommend a Friend incentive.
  • Uniforms provided and laundered complimentary.
  • Free meals on duty.

About Us:

The Landmark London Hotel is a leading hotel in London, recognized for its exceptional service and commitment to excellence. We are proud to be a member of the Leading Hotels of the World and have received numerous awards and accolades for our quality and standards.

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and supported. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.