Sales and Reservations Coordinator

1 week ago


London, Greater London, United Kingdom Runa Recruitment Full time

A prestigious events venue in central London is seeking a dedicated Sales & Reservations Coordinator to enhance customer experience through exceptional service delivery.

This key role involves providing outstanding service across various channels, including face-to-face interactions, phone inquiries, and emerging platforms.

The ideal candidate will possess a passion for customer service, sales acumen, and effective communication skills.

Responsibilities:

Assist customers with ticket sales, performance information, and general inquiries.

Serve as a liaison between the reservations/sales office and the Front-of-House (FOH) team.

Maintain an up-to-date knowledge of all guests attending events on specific dates.

Greet guests warmly and confidently during face-to-face interactions.

We seek someone who is tech-savvy, proficient in Microsoft Office, databases, and point-of-sale software, with a willingness to learn new technologies.

This role presents an exciting opportunity to leverage your customer service and sales skills in a dynamic team dedicated to creating unforgettable experiences for patrons.

The company offers significant opportunities for career progression, rewarding ambition and hard work.



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