Vascular Services Support Associate

4 weeks ago

Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

Position Overview

Are you dedicated to delivering exceptional patient care?

The Vascular Science division offers a direct ultrasound service to patients. Our team consists of 3 Vascular Associates and 10 Clinical Vascular Scientists. The role of the Vascular Science Associate is to provide both clinical assistance and administrative support, ensuring the efficient and safe operation of the Vascular Science service.

Key Responsibilities

This position combines administrative tasks with direct patient interaction. Responsibilities will include:

  • Coordinating patient appointments and managing referrals.
  • Addressing inquiries from service users.
  • Preparing patients for ultrasound procedures and ensuring smooth patient flow within the department.

Attention to detail is essential, along with basic proficiency in Microsoft Office applications. Strong communication skills are required, and the ability to collaborate effectively within a team is crucial. You should be confident in prioritizing tasks and managing your time efficiently to handle multiple responsibilities independently. While administrative experience is preferred, it is not mandatory, and no prior knowledge of vascular ultrasound is expected as training will be provided.

Join Our Team

Are you looking to start your career in the NHS or seeking a new direction within your current role? We encourage you to consider joining our supportive team.

Shortlisting will be conducted based on the person specification. Please ensure that your application clearly demonstrates how your skills and experiences align with the required criteria.

About Our Organization

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is among the largest acute Trusts in the UK, employing over 13,000 staff and offering more than 100 clinical services across 10 sites. We serve a diverse population of over 500,000 residents in South West England. Rated 'Good' overall by the CQC, our staff take pride in providing excellent care to the communities of Bristol, Weston, and beyond. As a forward-thinking, multi-award-winning Trust and a digital leader committed to enhancing patient care, our innovative research and initiatives have a significant positive impact both locally and globally. Our facilities are located in vibrant urban areas as well as picturesque countryside settings, providing a unique living experience in the South West. UHBW is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As an equal opportunities employer, we actively strive for a diverse workforce that reflects the rich diversity of our local population at all levels, ensuring our services are tailored to meet the individual needs of patients and their families.

Job Responsibilities

For a comprehensive overview of the job responsibilities, please refer to the detailed job description document attached to this vacancy.

Person Specification

Knowledge and Experience

Desirable Qualifications

  • Experience in a healthcare or social care environment.
  • Background in an administrative or reception role.
  • Familiarity with public interaction via phone and in-person.
  • Experience in managing diaries and booking appointments.

Skills and Abilities

Essential Skills

  • Proficiency in Outlook and Microsoft Office.
  • Strong written and verbal communication skills.
  • High level of attention to detail.
  • Commitment to delivering high-quality service.
  • Flexibility and adaptability to change.
  • Effective organizational skills, with the ability to prioritize and manage your workload.
  • Ability to work collaboratively as part of a team.

Qualifications and Training

Essential Qualifications

  • GCSE Grade 9-4 in English Language and Mathematics, or equivalent (Functional Skills Level 2; certificate in Adult Literacy at Level 2).

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