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Patient Care Coordinator
2 months ago
Job Overview
Are you dedicated to delivering exceptional patient care?
The Vascular Science division offers a patient-centered ultrasound service. Our team consists of experienced Vascular Associates and Clinical Vascular Scientists. The role of Vascular Science Support Specialist encompasses both clinical assistance and administrative responsibilities, playing a vital role in the smooth and safe operation of the Vascular Science service.
Key Responsibilities
This position merges administrative tasks with direct patient interaction. Responsibilities include scheduling patient appointments, managing referrals, and addressing inquiries from service users. Additionally, you will assist in preparing patients for ultrasound procedures and ensuring efficient patient flow within the department.
Attention to detail is paramount, along with proficiency in Microsoft Office applications. Strong communication skills are essential, and the ability to collaborate effectively within a team is crucial. You should be capable of prioritizing tasks and managing your time efficiently to handle multiple responsibilities without requiring constant oversight. While prior administrative experience is advantageous, it is not mandatory, and we will provide training in vascular ultrasound.
Are you looking to start your career in the NHS? Or perhaps you are an existing NHS employee seeking advancement or a new direction? If you are interested in joining our supportive team, we encourage you to submit your application.
Shortlisting will be conducted based on the person specification. Please ensure that your supporting evidence clearly demonstrates how your skills and experiences align with these criteria.
About Us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is among the largest acute Trusts in the UK, uniting a workforce of over 13,000 staff and offering more than 100 clinical services across multiple sites, serving a diverse population in South West England. UHBW has received a 'Good' rating from the CQC, and our staff take pride in providing excellent care to the communities of Bristol, Weston, and beyond. As a progressive, multi-award-winning Trust and a digital leader committed to enhancing patient care, our pioneering research and innovations positively impact both local and global health outcomes. Our facilities are located in vibrant urban areas and picturesque countryside, allowing you to enjoy the best of both environments, with convenient access to the rich offerings of the South West. UHBW is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As an equal opportunities employer, we strive to cultivate a diverse workforce that reflects the rich diversity of our local community at all levels and are committed to tailoring our services to meet the unique needs of individual patients and their families. Anonymous data from your application will be utilized to ensure we fulfill our commitment.
Job Responsibilities
For a comprehensive overview of the job description and primary responsibilities, please refer to the attached job description document.
Person Specification
Knowledge and Experience
Desirable
- Experience in a healthcare or social care environment
- Background in an administrative or reception role
- Experience interacting with the public via phone and in person
- Familiarity with diary management and appointment scheduling
Skills and Abilities
Essential
- Proficient in Outlook and Microsoft Office
- Strong written and verbal communication skills
- High level of attention to detail
- Commitment to delivering high-quality service
- Flexibility and adaptability to change
- Effective organizational skills, with the ability to prioritize and manage your workload
- Ability to work collaboratively as part of a team
Qualifications and Training
Essential
- GCSE Grade 9-4 in English Language and Mathematics, or equivalent (Functional Skills Level 2; certificate in Adult Literacy at Level 2)
