Travel Service Partner
1 week ago
Exciting Opportunity as a Travel Service Partner - Foreign Exchange Expertise
Job Type: Permanent
Hours per week: 16 hours
Salary: £11.50 per hour
Working Patterns: This position offers flexibility with shifts scheduled between Monday to Sunday. You will receive a monthly or weekly rota based on your team.
Benefits:
- 25 days plus bank holidays pro-rata
- Employee discount platform with Everyday Rewards at various shops & online stores
- Employee Assistance Program
- Season Ticket Loan/Ride to Work Scheme
- Life & Dental Insurance, Critical Illness Cover
Key Responsibilities:
- Reviewing customer feedback and service levels to ensure exceptional customer experience
- Processing foreign exchange transactions accurately and efficiently
- Achieving key performance goals and targets
- Managing daily online FX requests and deliveries to meet customer needs
- Ensuring compliance with legal standards and Travelex procedures to maintain a secure and reliable service
Requirements:
- Strong leadership skills to motivate and guide the team
- Excellent communication abilities to interact with customers and colleagues
- Passion for customer service and a drive for success
- Ability to work in a fast-paced environment and adapt to changing circumstances
About Travelex:
Travelex is a leading provider of foreign exchange services, dedicated to simplifying international money access for our customers. We are committed to diversity and do not discriminate based on various factors.
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