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Radiology Coordinator
2 months ago
We are seeking a highly organized and communicative Radiology Coordinator to join our team at Mid Yorkshire Teaching NHS Trust. As a key member of our radiology department, you will be responsible for providing exceptional administrative support to our medical staff and patients.
Key Responsibilities- Act as the main point of contact for all medical staff and GPs, ensuring that all queries are answered with skill, sensitivity, and professionalism.
- Coordinate requests to send images out and receive images in, ensuring that these are appropriately processed.
- Monitor the unverified list and process as appropriate.
- Obtain adequate information for previous external scans to be entered on the Radiology Information System.
- Play a lead role with administrative tasks in the department, utilizing IT systems in line with the department's Key Performance Indicators.
- Have a sound knowledge of the Radiology Information System to ensure efficient and accurate use of the appointments diary, stats module, report information list, and reporting worklists.
- Promote effective customer-focused communication with patients and service users.
- Respond to telephone and/or face-to-face enquiries, complying with departmental guidance.
- Assist with the confidential management of all types of patient records and ensure that all documentation is returned to the appropriate department is accurately complete and promptly dispatched.
- Be responsible for the accurate and timely storing/scanning of records, referral letters.
- Report maintenance and domestic repairs to appropriate wards/departments on instruction from the departmental manager.
- Operate trust IT systems, ensuring correct data is held on the departmental database & Trust systems, and update as necessary.
- The post holder will give relevant assistance and training as and when required to support all colleagues.
- Carry out general administration duties and provide clerical assistance, as required.
- Receive, sort, and distribute goods and post delivered to the ward/department.
- Attend regular departmental meetings. Attendance at least half of the meetings each year is an expectation.
Skills and Abilities
- Keyboard skills
- Develop and maintain positive working relationships
- Demonstrate effective and clear written, verbal, and telephone communication skills
- Work with demanding workloads and prioritize tasks
- Maintain a safe working environment for self and others
- Willingness to take on tasks
Desirable
- Proven record of excellent filing and organizational skills
Experience
- Experience of working with filing systems
- Experience of good customer or patient care
- Work with IT systems
Knowledge and Awareness
- Confidentiality issues
- Awareness of own limitations
Other
- Ability to satisfy Occupational Health screening
- Adaptable and flexible according to the demands of the service
- Understanding of need to maintain confidentiality
Personal Attributes
- Friendly, respectful of colleagues
Qualifications
- Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience
