Community Support Team Lead

2 days ago

Lincoln, Lincolnshire, United Kingdom Gray Healthcare Full time £35,000
Community Support Manager

We are seeking an experienced Community Support Manager to lead our teams in providing exceptional support to individuals with complex needs in the Lincoln area.

The successful candidate will have a strong understanding of the issues faced by people with learning disabilities and/or mental health/complex needs and the support required within the CQC Hospital Directorate Inspection Methodology.

Key Responsibilities:
  • Provide high-quality, supportive line management to approximately 20 Support Workers.
  • Utilize data, research, and innovation to identify opportunities to improve performance and service delivery.
  • Ensure each service is underpinned and consistently delivers outstanding support to individuals in accordance with the commissioned contract.
  • Implement and monitor operational and contractual performance.
  • Meet all Key Performance Indicators.
  • Embed a culture of continuous quality improvement.
  • Engage team members in regular supervision and annual appraisal.
Essential Skills and Experience:
  • Previous experience in operations management with the Health and Social Care industry.
  • A person-centred approach to customer service.
  • Ability and willingness to work flexibly, including some night, evening, and weekends.
  • Full UK Driving Licence and access to a suitable vehicle.
What We Offer:
  • Fully paid induction and training.
  • Company pension.
  • Professional development.
  • 25 days annual leave.
  • Westfield health plan.
  • £1500 retention bonus.

At Gray Healthcare, we offer a dynamic approach to care, enabling people to move back into their own homes and communities, giving them control of their life. We create a bespoke support package for each individual, with support from our own multi-disciplinary team, adaptable to meet all current and future needs.

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