Customer Service Specialist

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £20,000 - £25,000
Customer-Focused Sales Assistant

We are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Newcastle upon Tyne, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.

Responsibilities:
  • Provide top-notch customer service by greeting and assisting customers with product selection.
  • Offer expert product knowledge and advice to customers, ensuring they find the perfect products to meet their needs.
  • Operate the cash register and handle transactions efficiently and accurately.
  • Maintain the store's visual presentation and stock levels, ensuring a clean and tidy environment for customers.
  • Assist with stock replenishment and inventory checks to ensure seamless store operations.
  • Meet or exceed sales targets set by the store management, driving business growth and success.
Requirements:
  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer experiences.
  • Flexibility to work weekends, evenings, and holidays, with a willingness to adapt to changing store needs.
  • Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.
Benefits:
  • Competitive hourly wage and sales incentives, recognizing and rewarding outstanding performance.
  • Employee discounts on store products, providing a tangible benefit to our team members.
  • Training and development opportunities to grow within the company, supporting career advancement and personal growth.
  • Friendly and supportive team environment, fostering a positive and inclusive workplace culture.
  • Flexible working hours, allowing for a healthy work-life balance and flexibility to meet individual needs.

If you are passionate about retail and customer service, and possess the skills and qualities required for this role, we encourage you to apply and become a part of our dynamic team in Newcastle upon Tyne.

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