Customer Service Representative

7 days ago


Hayling Island, Hampshire, United Kingdom Warner Hotels Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Waiting Team Member at Sinah Warren Hotel.

Key Responsibilities:

  • Deliver exceptional customer service to our guests, ensuring a seamless and enjoyable experience.
  • Work closely with the Food and Beverage Manager to maintain high standards of service and quality.
  • Develop and grow into a key role within the Hospitality department, contributing to the smooth running of the guest journey.
  • Collaborate with a diverse and multi-skilled team to ensure all guests enjoy a high-quality stay.

What We're Looking For:

  • A people person with a passion for delivering outstanding customer service.
  • A willingness to learn and improve knowledge on customer service, our products, and tailored selling.
  • Someone who will care about the wider team and look to support wherever needed.
  • A passion for food and drink, with a commitment to providing exceptional service.
  • A promise to come to work as your whole authentic self.

Benefits:

  • Competitive hourly rate dependent on age.
  • Free use of gym and leisure facilities.
  • Free or 60% discounted food onsite.
  • Access to numerous discounts and offers with many national brands and retailers.
  • A fantastic opportunity for career development through externally recognised qualifications and in-house training.
  • 20% discount for you, family & friends across our Bourne Leisure brands.

Location: Sinah Warren - Hayling Island

Diversity, Equity, and Inclusion: We are committed to creating an inclusive and diverse work environment, where everyone feels valued and respected. We encourage applications from all backgrounds and communities.



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