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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Maintain a high level of product knowledge, including store layouts, promotions, and product information
- Contribute to a positive and efficient store environment, working collaboratively with colleagues to achieve sales and customer service targets
- Process customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Participate in visual merchandising and store displays, ensuring a visually appealing and well-organized store environment
What We Offer:
- A competitive hourly rate of £13.35
- A 30-hour contract with flexible shift patterns
- 30-35 days' holiday (pro rata) per year
- 10% in-store discount
- Pension scheme
About Lidl
Lidl is a dynamic and fast-paced retail environment that offers a unique and challenging work experience. As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team to deliver exceptional customer service and drive sales growth.
