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Customer Service Representative

2 months ago

Hayling Island, Hampshire, United Kingdom Lidl Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Assist with stock management, receiving and stocking merchandise, and maintaining inventory levels.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.

What We Offer:

  • A competitive hourly rate of £13.35 per hour.
  • A 30-hour contract, providing a good work-life balance.
  • The opportunity to work a variety of shifts, including early morning and late evening shifts.
  • A comprehensive benefits package, including a pension scheme and 10% in-store discount.

About Us:

Lidl is a dynamic and fast-paced retail environment, offering a unique and challenging work experience. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team.